Last updated: April 15, 2026 · Effective: April 15, 2026 · Version: 2026-04-15
By downloading, installing, or using the Quietra mobile application ("Application," "App," or "Quietra") on any compatible device, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not download, install, or use the Application.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Quietra LLC ("we," "us," or "our"). These Terms apply to all versions of the Application, including updates and new features released after the effective date, on all current and future Quietra platform versions.
If you are accepting these Terms on behalf of an organization or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity.
Quietra is a privacy-first, on-device AI workspace application. The Application provides:
Core AI inference and document processing are performed on-device. Quietra does not transmit your documents, prompts, or local conversation content to a remote AI inference service as part of ordinary private-mode operation.
The Application incorporates AI models and components from third-party sources, including open-source software and operating-system-provided frameworks. The specific models or components used may change between Application versions as we improve performance and capabilities. We do not train the underlying third-party language models and make no representations regarding their training data, internal behavior, or inherent biases.
The Application's core chat and document-intelligence functions are designed to work without a continuous internet connection once the required on-device models and components are available, subject to any separately described operational network features in Section 12.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the Application on any compatible device that you own or control. The Free tier includes unlimited AI chat and a limited number of documents for which document-intelligence features may be used per calendar month. The specific monthly limit is displayed within the Application and may be adjusted in a future version.
A one-time, non-recurring purchase ("Quietra Pro") removes the Free-tier monthly document limit and grants expanded access to document-intelligence features for personal, non-commercial use. A Pro purchase is tied to your platform account and may also be associated with an email address for license activation, restore, or cross-platform portability.
Commercial and organizational use requires a Business license, as described in Section 6.
You may not, and you agree not to:
Your use of the Application is also subject to the terms of the platform through which you downloaded or purchased it (for example, Apple App Store terms). In the event of a conflict between these Terms and the platform terms, the platform terms govern solely with respect to your relationship with that platform provider.
You may use Quietra under the Free or Pro license for personal, private, non-commercial purposes, including:
Free-tier users remain subject to the monthly document limit described in Section 3.1. Pro users have expanded personal-use access subject to these Terms.
You agree not to use Quietra to:
If you use Quietra in the course of business, employment, professional practice, government work, or any other commercial or organizational activity, you must obtain a Business license. The Free and Pro licenses do not authorize commercial or organizational use.
Commercial use includes, without limitation:
Unless we expressly offer otherwise at the time of purchase, each Business seat authorizes one individual user to use Quietra for commercial or organizational purposes. A Business seat does not, by itself, guarantee the availability of separate multi-user administration, team seat assignment, centralized billing controls, or volume-management tooling.
We may offer separate multi-user team management, volume licensing, administrative tooling, or organization-managed deployment options in the future or under separate written terms. Those capabilities are not included unless expressly stated in the purchase flow, order form, or separate agreement that applies to your purchase.
Business purchases may be offered as recurring monthly or annual subscriptions through the applicable platform store or another supported checkout flow that we make available. Recurring subscriptions renew automatically at the end of each billing period unless canceled through the platform store or payment provider used for purchase. Upon cancellation, the Business entitlement remains active until the end of the current paid period unless applicable law or the relevant platform requires otherwise.
All sales are final. Refunds, where offered, are at our sole discretion.
Refunds for purchases made through Apple or another platform store are handled by that platform provider according to its policies. For example, iOS users may request App Store refunds through reportaproblem.apple.com. We cannot directly refund a platform-store purchase unless the applicable platform expressly allows us to do so.
To the extent applicable consumer-protection law grants you non-waivable statutory refund, cancellation, or withdrawal rights, those rights remain unaffected by this clause.
Business customers are responsible for determining whether their use of Quietra complies with all laws, regulations, contractual duties, and professional obligations that apply to them, including but not limited to privacy, security, regulated-record, and confidentiality requirements. We do not provide compliance certifications unless we expressly state otherwise in writing, and we do not offer HIPAA Business Associate Agreements at this time.
Quietra uses on-device AI models to generate responses. AI-generated content is probabilistic and is not guaranteed to be accurate, complete, current, or free of errors. Language models can hallucinate or omit important details, including:
For document-grounded answers, you should always verify AI output against the original source material before relying on it. Do not treat an AI summary or answer as a substitute for reading the underlying document where the stakes are important.
We make no warranty, express, implied, or statutory, regarding the accuracy, completeness, timeliness, reliability, suitability, or fitness for a particular purpose of any AI-generated output.
The AI models and components used within Quietra may be developed or provided by third parties. We integrate and deploy them, but we do not control their underlying training data, learned behaviors, or inherent limitations. Those systems may produce biased, inaccurate, offensive, or otherwise objectionable outputs despite our mitigation efforts.
AI outputs from Quietra do not constitute and must not be relied upon as legal advice, medical advice, financial advice, tax advice, psychological counseling, or any other form of licensed professional advice.
Your use of Quietra in any of these contexts is entirely at your own risk, and we expressly disclaim liability for consequences arising from reliance on AI-generated output in those contexts.
You retain all rights, title, and interest in and to the documents, text, and other content you import into or create within Quietra ("Your Content"). We do not claim ownership of Your Content.
By importing, creating, or using any content in Quietra, you represent and warrant that:
Your Content is processed and stored locally on your device within the app sandbox, subject to the device-level and operational limitations described in these Terms and our Privacy Policy. Because we do not keep your local content on our servers, we cannot recover your data if it is lost due to device failure, deletion, app removal, OS update, or another cause.
Your use of Quietra is also governed by our Privacy Policy, available in the Application's Settings and at quietra.ai/privacy.
In summary:
If you associate a purchase or license with an email address for activation, restore, verification, or cross-platform portability, certain license-related data may be transmitted to and stored by us or by operational service providers acting on our behalf, as further described in the Privacy Policy.
Quietra's architecture reduces privacy exposure by keeping core AI inference and document processing on-device, but it cannot eliminate every possible privacy or security risk at the operating-system, hardware, account, or physical-device level. You acknowledge and accept these risks by using the Application.
Content processed by Quietra passes through device memory during operation. The operating system may cache or temporarily retain data in ways not controlled by Quietra.
iOS or another platform provider may include Quietra data in device backups, migration flows, or account-based sync systems that are controlled by the platform provider rather than by Quietra.
Any screenshot, screen recording, or screen share that captures Quietra content removes that content from the app sandbox and may place it in another storage or transmission channel outside Quietra's control.
Accessibility services and third-party keyboards with elevated access may have the ability to read on-screen content or keystrokes.
On a jailbroken or otherwise compromised device, sandboxing and operating-system protections may be weakened or eliminated. We strongly advise against using Quietra for sensitive content on such devices.
If your device is managed by an organization through Mobile Device Management or similar controls, that organization may have elevated device-access capabilities.
If another person gains access to your unlocked device, they may be able to access Quietra and its locally stored content.
If we receive a valid legal order requiring disclosure of data, we can disclose only the data we actually possess. We do not possess your locally stored documents, local conversation history, or AI outputs merely because you used the Application.
No software application can guarantee absolute privacy or security. Quietra materially reduces cloud-related AI privacy risk, but residual risk remains.
Quietra's AI inference and document processing are on-device. Separate from those on-device AI functions, the Application may make limited network requests in the following circumstances:
Those operational requests do not convert Quietra into a cloud-AI service. We do not send your local documents, indexed content, or local conversation history to a remote model provider for ordinary AI inference merely because the Application uses one of these operational network paths.
Information that you intentionally submit through support forms, URLs that you intentionally paste for retrieval, and information reasonably necessary to process licensing or user-authorized import operations may be transmitted as required for those specific operations.
The Application, including its design, code, user interface, trademarks, and related materials, is owned by us or our licensors and is protected by copyright, trademark, patent, and other applicable intellectual-property laws, excluding Your Content and third-party components that remain the property of their respective owners.
The Application incorporates third-party software, including open-source software and AI components, that are subject to their own licenses and terms. We do not claim ownership of those third-party components.
If you provide feedback, suggestions, bug reports, or ideas about Quietra, you grant us a perpetual, worldwide, royalty-free, irrevocable license to use, reproduce, and incorporate that feedback without compensation or obligation to you.
THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, OR PRIVACY.
Without limiting the foregoing, we do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR LOSSES ARISING FROM RELIANCE ON AI OUTPUTS.
These limitations apply whether the claim is based on contract, tort (including negligence), strict liability, or any other theory, even if we have been advised of the possibility of such damage.
Our total aggregate liability for all claims arising out of or related to these Terms or the Application shall not exceed the greater of: (a) the total amount you have paid to us in the twelve (12) months preceding the claim, or (b) USD $50.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless us and our affiliates, officers, employees, and agents from and against claims, liabilities, damages, losses, judgments, and expenses (including reasonable legal fees) arising out of or relating to:
You may stop using the Application at any time. Deleting the Application from your device removes locally stored application data from that installation, subject to platform-level backup, sync, and Keychain behavior outside our control.
If you materially violate these Terms, we may terminate your license to use the Application to the extent we can enforce such a termination through the platform, payment, or account systems available to us.
The following sections survive termination to the extent applicable: 7, 8, 9, 10, 11, 13, 14, 15, 16, 18, 19, and 20.
These Terms are governed by the laws of the State of Washington, excluding its conflict-of-laws rules, except to the extent mandatory consumer-protection law in your jurisdiction requires a different result.
If a dispute arises, we encourage you to contact us first through the channels listed in Section 20 so that we can attempt an informal resolution before formal proceedings begin.
If you are a consumer, nothing in these Terms limits any mandatory consumer rights or remedies that applicable law gives you, including any right you may have to bring a claim in a forum permitted by that law.
We may update these Terms from time to time to reflect changes in the Application, applicable law, or our practices. When we make material changes, we will update the "Last updated" date and may provide additional notice within the Application, on our website, or through the relevant platform where appropriate.
Your continued use of the Application after the effective date of revised Terms constitutes your acceptance of those revised Terms. If you do not agree to updated Terms, you must stop using the Application.
For questions, concerns, or notices regarding these Terms, please contact us through the in-app Contact form, at quietra.ai/contact, or by email at info@quietra.ai.